A Comparison of Telehealth and In-Person Therapy at College Counseling Centers
The COVID-19 pandemic had a substantial long-term impact on how mental health services were delivered across the country. College counseling centers, similar to most other mental health facilities, were forced to abruptly transition to remote services in March of 2020. To better understand this unprecedented systemic migration to remote care, CCMH began collecting data on the service modalities (in-person, video, audio, and text) offered at centers during the early phases of the pandemic. At the time, there were ongoing questions regarding the staying power of telehealth services once students resumed a more typical academic instruction environment, which eventually occurred in 2021-2022. Now, approximately four years after the onset of the COVID-19 pandemic, CCMH completed an initial investigation evaluating in-person, video, and hybrid (combined) services, answering the following questions: