Dec
09

In March 2020, college counseling centers, along with many other healthcare facilities across the United States, encountered the unprecedented challenge of rapidly transitioning to tele-services in response to COVID-19. To accomplish this feat, counseling centers promptly transformed their in-person care to tele-services in a matter of days/weeks. While most college counseling centers continue to provide telehealth during the 2020-2021 academic year, many questions have emerged regarding the sustained utilization of tele-services within college counseling centers in the future. Some of the most common questions include: (a) will tele-services, at least in some capacity, become a permanent part of counseling center services?; (b) will some colleges/universities delegate a portion of traditional in-person counseling services to external telehealth vendors?; and (c) given tele-services are the most prominent current mode of treatment, what proportion of students seeking counseling center services possess risk factors that make them a poor fit for tele-services?